Support
Emergency Information
Treato is not an emergency service. Contact local emergency services when immediate help is needed.
For an active emergency
Call the emergency number available in your location or go to the nearest emergency department. Do not wait for a response from Treato support, a clinic message, or an online consultation.
For product or account help
Use the Help Center for product guidance orcontact Treato for account and service questions. Do not send medical records, passwords, or other sensitive information in an initial support message.
Privacy and safety
Review the Privacy Policy andTerms of Service for the current public policies that apply to Treato services.